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FAQs



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What is involved in setting up kooth?

The Kooth website is fully developed and tested. It comes as a fully managed and securely hosted service that can go-live with a short lead time (about 8 weeks).

There is a turnkey online and offline publicity campaign available for customisation that has proved in building high levels of awareness amongst the target audience. It incorporates online marketing techniques along with PR and more direct approaches such as leaflets, posters and talks for schools, colleges and youth groups. The Kooth.com marketing campaign won the IPR LGG 'Excellence in Communication Award 2004'

Our integration and set-up team work with local authority staff and local agencies to set up referral pathways so that when kooth goes live we are able to link in with local services

What does it cost?

The cost of the service depends on the number of counsellor hours purchased. Typically we charge around £37.50 for each counsellor hour, and we recommend 100hrs per month as a good place to start.

If we're interested, what's the next step?

Call 0845 3307090 to arrange an initial exploratory meeting with the KOOTH.com Service Director, Elaine Bousfield

Are there other options for coming on board with KOOTH.com?

It is possible for two or more local authorities to buy into the service on a joint regional basis. This offers economies of scale and, therefore, a lower price.

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